In case you are not 100% happy with your purchase, you can return your item within 14 days of receipt of product. We can only accept returns if they have been returned on time and in accordance with our return policies. 

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Please note that return delivery costs are the responsibility of the customer. 

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Refund

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All returns will be processed within 14 days. Refunds will be made using the payment method originally used when making the purchase. Please note that international customs duties and sales taxes are not refunded (for shipments outside the EU). 

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Return Address:

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SANOIA

Sandra Kusterer

Bettinastr. 35a

63067 Offenbach

Germany